Privacy Policy

NextAura Pty Ltd ("NextAura", "we", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and secure personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the practices described below.

Information We Collect

We collect only the personal data necessary to operate our business. This typically includes:

• Names, email addresses, and telephone numbers
• Business and mailing addresses
• Contact information provided via our "Contact Us" form or email
• Technical and usage data (IP addresses, browser type, device information, pages visited)
• Cookie data and analytics information

We do not collect sensitive personal information (like health or racial data) unless explicitly provided with your consent.

How We Collect Data

We collect information in three ways:

• Directly when you voluntarily submit it (e.g., completing a contact form)
• Automatically through cookies and analytics tools when you browse our website
• From third-party sources in some cases (e.g., business partnerships)

Purpose of Use

We use personal information to:

• Provide and improve our services
• Respond to inquiries and prepare quotes
• Deliver AI, web, and mobile development solutions
• Support ongoing projects and client relationships
• Send information about new services or special offers (with your consent and opt-out option)
• Comply with legal obligations (fraud prevention, tax reporting)

Disclosure and Sharing

We do not sell or rent your personal information. We share data only with trusted service providers who help us operate our business (hosting providers, payment processors, analytics services) and only to the extent needed. All service partners are obligated to maintain confidentiality and comply with privacy laws. We may disclose information if required by law or in connection with legal proceedings.

Cookies and Tracking

We use cookies and similar technologies to enable functionality and gather aggregate usage data. These cookies help remember your preferences and track website usage (e.g., with Google Analytics). You can manage or disable cookies through your browser settings, though this may affect site functionality. For details, see our Cookie Policy.

Data Security

We take data protection seriously. We implement reasonable technical and organizational measures (encryption, secure storage, access controls) to protect your information from unauthorized access. However, no system is completely invulnerable, so we cannot guarantee absolute security.

International Transfers

Because we serve clients globally, personal data may be stored or processed on servers outside Australia. We will take steps to ensure such transfers comply with the Privacy Act (for example by using service providers in countries with similar protections). We ensure appropriate safeguards are in place for any cross-border data flows.

Your Rights

You have the right to:

• Access, update, correct, or delete your personal information
• Withdraw consent or object to our processing of your data where permitted by law
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights or for any privacy-related inquiries, please contact us at info@nextaura.com.au. We will respond in accordance with the Privacy Act.

Policy Updates

This Privacy Policy may be updated from time to time. The version posted on our website will indicate the last revision date. Continued use of our site after changes indicates your acceptance of the new terms.